Responsible Gambling Policy

At Boo we take player safety seriously and are committed to helping you keep gambling fun and controlled. We provide clear tools, straightforward limits, and responsive support so you can manage your play, protect your finances, and step away when you need to. This page explains the options available from your account and how to recognise when it might be time to use them.

Player protection principles

We believe gambling should be a controlled leisure activity. We promote transparent rules, age checks, and fair play, and we encourage responsible choices through visible account controls and clear notifications. If you ever need help, our support team is available to assist with tools and advice.

Activity-control tools

Your account includes a set of practical controls designed to limit exposure and keep play predictable. These tools are simple to set up and can be changed through the account settings or by contacting support.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be lowered at any time. Increasing limits may include a waiting period for added protection.

Loss limits

Loss limits let you cap net losses over a chosen period. Use this if you want tighter control over spending rather than only limiting deposits.

Time limits and session controls

Use session time limits, reality checks, and automatic logouts to manage how long you play. Session reminders show time played and current balance, and you can set breaks or daily play caps to reduce extended sessions.

Self-exclusion and account breaks

If you need a longer pause, self-exclusion options are available. You can choose short breaks, self-exclusion periods from 24 hours up to 6 months, or permanent account closure. During a self-exclusion the account is locked and you will not be able to place bets or access promotional offers.

Recognising signs of problematic behaviour

Be aware of warning signs such as chasing losses, increasing deposit amounts to recoup losses, borrowing money to gamble, neglecting responsibilities, or spending more time gambling than intended. If you or someone close to you shows these behaviours, consider using limits or taking a break.

Practical tips for staying in control

Set a budget before you play, decide on deposit and loss limits, take regular breaks, and avoid gambling when tired or stressed. Treat gambling as entertainment, not a way to make money. Use the tools in your account and contact support if you want help applying limits or closing your account temporarily.

Professional help and support

If you think you need professional assistance, please seek qualified support. We include links and resources in the Responsible Gambling section of your account, and our support team can help point you to appropriate services. Contact us via the support channels in your account for confidential help and to set up or remove any responsible-gambling tools.