Terms and Conditions

These Terms and Conditions set out the rules that apply when you use Boo. They describe our relationship with players, the responsibilities that come with holding an account, and the basic rules for using the site, claiming promotions, making payments, and resolving disputes. By registering and using Boo you agree to comply with these terms and any additional rules posted on the site.

Account responsibilities

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Keep your login details confidential and notify us immediately if you suspect unauthorised access. We may require identity verification before allowing certain transactions or account changes. If we suspect fraud, bonus abuse, or other breaches of these terms, we may suspend, restrict, or close your account and withhold funds pending investigation.

Eligibility requirements

To open an account you must meet our eligibility requirements. You must provide accurate, current information and ensure that you are legally permitted to gamble in your location. We may refuse registration or close accounts of users who are underage, on a self-exclusion list, or located in a restricted jurisdiction. We reserve the right to request documentation to verify identity, address, and payment method ownership.

Acceptable platform use

Use Boo for lawful, personal gaming only. You must not use automated tools, attempt to manipulate game outcomes, open multiple accounts, collude with other players, or attempt to bypass geo-blocking or security measures using VPNs or similar tools. Abusive behaviour towards support staff, attempts to charge back payments, or deliberate exploitation of promotions may result in account action and forfeiture of winnings.

General bonus and promotion rules

Promotions, bonuses, and free spins are subject to specific terms which will be published with each offer. Bonus funds are not withdrawable until applicable conditions, such as wagering requirements and game contribution percentages, are met. We may set maximum bet limits while a bonus is active and exclude certain games from contributing to wagering. We reserve the right to cancel or amend promotions and to recover bonus amounts obtained in breach of these terms.

Deposits and withdrawals

Available payment methods, minimums, maximums, processing times, and any fees are listed in the cashier. Withdrawals may require full account verification and are subject to transaction limits and anti-money-laundering checks. We process requests in the order received and may delay payments for review where required. Payment method eligibility depends on your chosen currency and location.

Dispute resolution

If you have a complaint, contact our support team via the channels shown on the site. We aim to resolve disputes promptly and fairly. If an issue is not resolved to your satisfaction, we will explain the next steps and any available escalation process. Extended investigations may require cooperation and documentation from you.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified on the site or by email where permitted. Continued use of Boo after changes are posted constitutes acceptance of the updated terms. If you do not agree with any change, you should stop using the service and close your account in accordance with our account closure procedures.